The following booking terms apply when you book hotel rooms and short-stay accommodations through the ARGN PROPERTY LTD website or other official booking channels. Please read these terms carefully before submitting your booking.

1. How to Book a Room

You can check room availability and submit your booking through the booking page on our website.

When booking, you will typically need to select:

Check-in Date;

Check-out Date;

Number of Guests;

Required Room Type;

Other booking information required by the website.

After completing the relevant information, please confirm your booking and complete payment or payment authorization as prompted by the website.

2. Booking Confirmation

Once you submit your booking, we will process it based on actual room availability.

The success of your booking depends on the booking confirmation message or confirmation email you receive. The confirmation message will typically include the booking number, check-in and check-out dates, room information, price, and other applicable booking conditions.

If we are unable to accept your booking due to room availability, system malfunction, or other unforeseen reasons, we will notify you as soon as possible and, where applicable, refund any payment made for the accommodation that could not be provided.

3. Check-in and Check-out Times

Specific check-in and check-out times are subject to the accommodation information and booking confirmation displayed at the time of your booking.

Unless otherwise stated on the accommodation page:

Check-in time: Usually after 3:00 PM;

Check-out time: Usually before 11:00 AM.

If you require early check-in, late check-out, or arrival outside of normal check-in hours, please contact us in advance. Arrangements are subject to room availability and may incur additional charges.

4. Booking Dates and Stay Dates

Your booked check-in and check-out dates are subject to the booking confirmation.

Number of nights is usually calculated from the check-in date to the check-out date. For example, check-in on August 13th and check-out on August 15th typically represents a 2-night stay.

For extended stays, please contact us before the original booking expires. Extended stays are subject to room availability and may be charged at the new applicable rates.

5. Guest Information

When booking, please provide true, accurate, and complete information, including your name, contact information, and other information required to complete the booking.

If the information provided changes, please contact us promptly to update it. Guests may be responsible for any inability to complete the booking or disruption to check-in due to incorrect or incomplete information.

6. Rates and Payment

The rates displayed on the website are subject to the prices listed on the booking page.

Before submitting your order, we will try our best to show you applicable accommodation fees and other related charges. Payment methods and payment times are subject to the specific conditions displayed on the booking page.

All online payments are processed through secure third-party payment service providers. We do not store complete credit card numbers or CVV security codes on our servers.

7. Cancellation and Modification of Bookings

Different room types, pricing plans, and booking types may be subject to different cancellation and modification policies.

Before submitting your booking, please carefully review the following information displayed on the relevant room page:

Cancellation Policy; Booking Modification Policy; Refund Conditions; Non-Refundable Terms; Other Special Booking Conditions.

If you need to modify or cancel your reservation, please contact us as soon as possible using the contact information provided on the website. Whether modification or cancellation is possible, and whether any fees will apply, will be determined according to the specific policy applicable at the time of your booking.

8. No-show

If a guest does not check in on the booked date and does not contact us in advance, it may be considered a no-show.

Whether a fee will be charged or a refund will be issued in the event of a no-show will be determined according to the cancellation and refund policy applicable at the time of your booking.

9. Early Check-in and Late Check-out

Early check-in and late check-out are not automatically offered.

Please contact us in advance if you require these services. These services are subject to room availability on the day and may incur additional charges.

10. Booking Issues and Customer Support

If you encounter any problems during the booking process, or need to confirm check-in dates, room availability, booking status, etc., please contact us:

Email: support@argnproperty.uk

Phone: +44 7850 670731

We will assist you with booking-related issues as needed.