Welcome to the ARGN PROPERTY LTD website. By accessing, using, or booking our hotel and short-stay services through this website, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions.
1. Company and Service Overview
This website is operated by ARGN PROPERTY LTD.
ARGN PROPERTY LTD focuses on real estate development and hotel operations, providing guests with hotel accommodations, short-stays, and related services.
The room, accommodation dates, prices, facilities, and other service information displayed on this website are subject to the information shown on the booking page and booking confirmation.
2. One-Time Service
All accommodation services booked through this website are one-time services.
Each booking corresponds only to the check-in date, check-out date, room, and related services selected by the guest.
The accommodation services provided on this website are not subscription services, will not automatically renew, and will not automatically incur subsequent payments.
Unless explicitly permitted by the booking page, confirmed orders cannot, in principle, be converted to other dates or other accommodation services.
3. Non-Refundable Policy
All accommodation bookings are, in principle, one-time and non-refundable services.
Once a booking is confirmed and payment is completed, no refunds will be given if the guest is unable to check in, changes their itinerary, does not check in on the booked date, or ends their stay early due to personal reasons.
Before payment, guests should carefully check:
Check-in date;
Check-out date;
Number of guests;
Room type;
Accommodation price;
Check-in and check-out times;
Cancellation and refund conditions.
However, these terms do not exclude or limit any mandatory rights granted to consumers under UK law.
4. Booking and Order Confirmation
Guests can select their desired accommodation dates, room type, and number of guests through this website and complete the booking by following the website prompts.
After submitting the booking and completing payment, we will process the order according to actual room availability.
The accommodation booking is considered confirmed only upon receipt of booking confirmation information.
If a confirmed accommodation service cannot be provided due to system failure, incorrect room availability, or other reasons beyond our reasonable control, we will take appropriate measures in accordance with applicable laws and the specific circumstances.
5. Payment Terms
All bookings must be paid for using the payment method shown on the website booking page.
Before submitting your order, the website will display the applicable accommodation price and related fees.
By confirming your order and completing payment, you agree to pay the accommodation fee as shown on the order.
Online payments are processed by a third-party payment service provider. We do not store complete credit card numbers or CVV security codes on our servers.
If payment is unsuccessful, refused, or payment information cannot be verified, the order may not be confirmed.
Unless required by applicable law, guests may not evade their confirmed payment obligations by refusing payment, canceling payment, or otherwise.
6. Check-in and Check-out
Specific check-in and check-out times are as specified on the booking page and in your booking confirmation.
Guests should check in and check out according to the dates and times specified in their confirmation.
If a guest fails to check in by the designated check-in time and does not contact us in advance, the booking may be considered a no-show.
For no-show bookings, paid accommodation fees are generally non-refundable.
Early check-in or late check-out is subject to availability and may incur additional charges.
7. Early Check-out
If a guest ends their stay early after check-in, unused remaining time is generally non-refundable.
If early check-out is necessary due to special circumstances, guests may contact us, but such a request does not guarantee an automatic refund.
If a refund or other remedy is required under applicable law, it will be handled in accordance with the applicable law.
8. Intellectual Property
This website and all or part of its content, including but not limited to:
Website name and brand logo;
Trademarks and trade names;
Website design;
Page layout;
Text, images and photographs;
Graphics, icons and other visual content;
Software and website functionality;
Data and other materials;
are all protected by copyright, trademark, database rights, design rights and other intellectual property laws in the UK and other applicable jurisdictions.
Unless expressly permitted in writing by ARGN PROPERTY LTD or the relevant rights holder, users may not copy, modify, publish, sell, distribute, reuse, or use the protected content of this website for commercial purposes.
You may access and use this website normally for personal, non-commercial purposes, but may not use the website content in a manner that infringes our intellectual property rights or the rights of third parties.
9. User Responsibilities
When using this website and booking accommodations, guests should:
Provide true, accurate, and complete information;
Ensure that booking information is accurate;
Use this website in accordance with applicable law;
Do not engage in fraud, malicious payment, or other illegal activities;
Do not attempt unauthorized access to the website system;
Do not interfere with the normal operation of the website.
If accommodation services cannot be provided due to false, incorrect, or incomplete information provided by the guest, the guest may be liable for the resulting consequences.
10. Third-Party Services
We may use third-party service providers to assist with payment, website technical services, customer service, and other necessary business processes.
Third-party services may be subject to their own terms and privacy policies.
We will make reasonable efforts to select reliable service providers, but we will not be liable for system, network, or service interruptions that are entirely under the control of third parties beyond the scope of applicable law.
11. Limitation of Liability
To the maximum extent permitted by applicable law, ARGN PROPERTY LTD shall not be liable for any indirect, incidental, or consequential damages arising from:
Losses caused by the guest’s own fault;
Incorrect information provided by the guest;
Failure of the guest to check in as requested in the booking;
Failure of third-party payment services, network, or communication systems;
Events beyond reasonable control;
Natural disasters, government actions, or other unforeseen events.
However, these Terms do not exclude or limit liability that cannot be excluded or limited by law, including liability for death or personal injury caused by our negligence, and other mandatory rights enjoyed by the consumer under applicable law.
Nothing in these Terms is intended to limit or exclude the consumer’s statutory rights under applicable law. The UK Consumer Rights Act 2015 provides for provisions regarding the limitation of consumers’ statutory rights and unfair contractual terms.
12. Service Quality and Consumer Legal Rights
We will provide accommodation services with a reasonable level of professionalism.
If we fail to provide services in accordance with applicable law, consumers may have the appropriate remedies available under applicable law.
These Terms do not exclude, limit, or diminish your legal rights under applicable UK consumer law.
13. Dispute Resolution
If you have any questions about our services, bookings, or orders, we recommend that you contact us directly first so that both parties can attempt to resolve the issue amicably.
You can submit a complaint through:
Email: support@argnproperty.uk
Telephone: +44 7850 670731
We will review your complaint within a reasonable time and attempt to resolve the issue.
If the dispute cannot be resolved through direct communication, the parties may consider other dispute resolution methods in accordance with applicable law, including applicable Alternative Dispute Resolution (ADR) mechanisms or proceedings in a court of competent jurisdiction.
Nothing in these Terms restricts the consumer’s right to seek relief in court or other competent authorities under applicable law.
14. Governing Law
These Terms and Conditions, and the contractual relationship between you and ARGN PROPERTY LTD arising from accommodation services, shall, in principle, be governed by the laws of England and Wales.
However, if you reside as a consumer in other parts of the UK or other applicable jurisdictions, these Terms and Conditions are not intended to deprive you of your rights under applicable mandatory consumer protection laws.
If any part of these Terms and Conditions conflicts with mandatory provisions of applicable law, the applicable law shall prevail.
15. Privacy and Personal Information
Our collection, use, storage, and protection of guests’ personal information are governed by the Privacy Policy published on the website.
To complete bookings, payments, and provide accommodation services, we may provide necessary information to relevant third-party service providers to the extent necessary.
We will not sell your personal information.
16. Modification of Terms
ARGN PROPERTY LTD may update these Terms and Conditions due to business changes, service adjustments, or changes in applicable law.
The updated version will be published on this website, indicating the latest update time.
For completed orders, except as permitted or required by applicable law, the terms and conditions applicable at the time of booking shall, in principle, apply.
17. Severability of Terms
If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court or competent authority, such provision shall be adjusted or deemed invalid to the extent permitted by law.
The remaining terms and conditions shall remain in full force and effect.
18. Entire Agreement
These Terms and Conditions, applicable booking information, order confirmation information, cancellation and refund policies, and other relevant policies published on the website together constitute the agreement between you and ARGN PROPERTY LTD regarding the relevant accommodation services.
In the event of any conflict between different documents, the mandatory provisions of law and the terms expressly applicable to the specific booking in the order confirmation shall prevail.
19. Contact Us
If you have any questions regarding these Terms and Conditions, payment, booking, complaints, or dispute resolution, please contact us.